AI Workflow Automation for Regional Insurance Agency
Designed and implemented agentic AI workflows that automated 60% of manual policy processing, saving 30+ hours per week for a 50-person agency.
Every project has a story: a business challenge, a strategic approach, and measurable outcomes. Here's a look at some of the work I've done.
Designed and implemented agentic AI workflows that automated 60% of manual policy processing, saving 30+ hours per week for a 50-person agency.
Served as fractional CTO for a seed-stage SaaS company, building the technology roadmap, hiring the first engineering team, and leading the product from MVP to launch.
Replaced an outdated Flash site with a mobile-first platform featuring a location finder, digitized rewards program (6,000+ signups/month), real-time menu updates, and a custom CMS powering everything from eCommerce to in-store digital menu boards.
Designed, built, and continue to lead technology for a telehealth platform that connects employees with licensed providers for FMLA and state leave certifications. 20,000+ evaluations completed with 96% patient satisfaction.
Designed and developed a premium digital platform for EdgeWater Boats, integrating the Aimbase CRM by Rollick to create a seamless pipeline from online boat browsers to dealer showrooms across the country.
Built a custom AI agent that handles 70% of customer inquiries automatically, escalating complex issues to human agents with full context. Response times dropped from hours to seconds.
Every business is different, but the approach is the same: understand your goals, build a strategy, and execute with precision.
No pressure, no pitch deck. Just an honest conversation about your goals.