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Accounting & Bookkeeping

Accounting firm marketing and AI, so your team spends its hours on the work clients pay for.

Your clients don't stay because you have software. Gusto and ADP have that. They stay because somebody runs the payroll, catches what looks wrong, and picks up the phone. That service takes hours most firms lose to chasing documents and re-keying data. I hand those hours back, for firms in Orlando, Tampa and beyond.

You win on service. Service takes hours.

Every hour spent chasing a missing bank statement is an hour not spent on the advisory work clients value, and it is the reason good firms cap out. These are the bottlenecks that quietly decide how many clients a practice can carry.

Chasing Documents Is a Full-Time Job

Every engagement stalls in the same place: waiting on a bank statement, a receipt, a signature. Somebody on your team spends their week sending polite reminders, and the work sits until the client gets round to it.

Onboarding Takes Weeks It Shouldn't

A new client says yes, and then nothing happens for a fortnight while engagement letters, access requests and document lists go back and forth. The enthusiasm you won them with drains out during the paperwork.

The Same Data Gets Keyed Three Times

It arrives in an email, gets typed into the ledger, and shows up again in a spreadsheet somebody rebuilds for reporting. None of it is hard work. All of it is billable hours that produce nothing a client would pay extra for.

Everyone Says They Do AI Now

Firms down the road have put AI on their homepage, whether or not anything behind it is real. Prospects have started asking. Having a genuine answer is quickly becoming table stakes, and having no answer is starting to cost work.

Payroll documents and reports on a desk, representing automated payroll processing for accounting practices
How I Help Accounting Firms

The admin runs itself. You keep the client relationship.

AI Integration & Strategy

Most of what makes busy season miserable isn't accounting. It's the wrapper around it. Asking a fourth time for a statement. Onboarding a client who still hasn't sent access. Answering a scope question at nine at night. None of that needs judgment, which is exactly why it automates well. It asks, follows up, files what comes back, and hands your team a clean starting point. Nothing goes near a return, a filing, or a tax position. That boundary is built in. More on how AI agents handle intake, onboarding, and the chasing.

Chases the documents

Until they arrive

Onboards new clients

Letter, logins, prior year

Answers after hours

Scope, pricing, next step

Drafts categorizations

A person reviews every one

Never a tax position

Hard line, by design

Feeds your ledger

Clean data, your system

Fractional CTO

Firms inherit a stack rather than choose one. A ledger picked years ago. A tax package renewed on autopilot. A portal billing per client. A scheduler, a form tool, an e-signature subscription, and a website nobody owns the login for. I go through the whole bill, work out what's load-bearing, and find where one custom piece retires three line items. When the next vendor turns up with an AI add-on, you get a straight read from somebody earning no commission on it. This is how fractional CTO works for a practice with no IT department.

Which tools stay

And which three one replaces

Built beats per seat

Once the client count climbs

Client data handled right

Where it moves, who sees it

Cost per new client

Not clicks and impressions

Vendor pitches assessed

By someone with nothing to sell

Senior help, part time

No full time hire

Web Design & Custom Software

An accounting site has a harder job than looking professional. It has to convince a business owner you'll run their books, not hand them a login and a quick start guide. That takes service pages with real detail, honest scope, and an obvious first step. It also takes the client-facing pieces that usually arrive as another monthly fee. Portals, document requests, intake questionnaires, calculators. All of it can live inside the site you already own. See what goes into web design and custom software for accounting and bookkeeping firms.

A page per service

Bookkeeping, payroll, advisory

Says what you do

Not a wall of credentials

Portals without the fee

Built once, no per client cost

Quick on a phone

Where the search starts

Intake that routes itself

Straight to the right person

Custom tools when useful

Calculators, checklists, dashboards

Your clients aren't buying software. They're buying somebody who does the work.

Gusto and ADP sell a system and leave the setup to whoever at the client is least busy that week. You configure it, run it, catch the mistake, and answer the phone in November. That's a better product, and most firm websites bury it under a list of credentials.

The billable work isn't where the hours go

Ask an owner where January went and it's rarely the returns. It's the layer underneath, and none of it needs judgment.

The fourth request

For the same bank statement

The onboarding thread

That will not close

The question answered nine times

This month alone

Chasing what's still missing

Every week, by hand

Lift that off the desk and the same headcount carries more clients without anyone working later.

Service is your advantage and your site hides it

Every accounting site claims personalized service. Nobody believes it, because a claim with no shape reads as filler. Detail is what convinces a business owner.

The first week

What actually happens when you take over

When a run is wrong

Who picks up, and how fast

What's included

At each level, in plain terms

What isn't

Said before they have to ask

Specifics are hard for a software company to copy and easy for you to write down.

Local search rewards a firm that picks a lane

Nationally, accounting search belongs to software brands and directories. You will not outrank them. Local is a different market with different competition.

The industries you serve

Named, not listed

The services you sell

Each one its own page

The county you sell in

Written about properly

A profile with real reviews

Worth more than a small ad budget

A firm that does that can own the ground with a handful of pages.

Calculator and financial charts showing accounting reporting and bookkeeping automation

What changes when the admin runs itself.

Fewer hours on chasing and re-keying, more on the work clients notice. The practical version, day to day:

24/7

Document Chasing

Reminders that go out without anyone remembering

Days

Not Weeks

Onboarding that finishes while the client is still keen

Once

Not Three Times

Data entered a single time and reused everywhere

Built to Fit

Not Rented

Custom tools instead of another subscription

January is half accounting and half asking for the same bank statement.

Four things to ask anyone.

Worth settling before we talk. Ask them of anyone you're considering, me included.

I don't use templates.

Designed from scratch, coded by hand. Every decision has a reason behind it. That part is non-negotiable.

I don't outsource.

The work happens here, at my desk. That's a limit as much as a promise, and it's why I turn down more than I take on.

You'll always get me.

Not an account manager. Not a different one next quarter. I build it, and I'm the one who picks up two years later.

You own all of it.

Domain, code, ad accounts, analytics. In your name from day one, and it stays that way if you ever leave.

How I work with accounting firms.

You'd work this out eventually, so here it is now: where I'm useful to an accounting firm, and where you're better off calling somebody else.

Where I do my best work

  • Your busy season. Half of January goes to asking for statements clients swear they already sent. None of it is billable and all of it is exhausting.

  • Your onboarding. Every new client costs hours before you open a ledger: engagement letter, logins, prior year files, and a dozen small questions in six separate emails.

  • Your positioning. You're being compared to Gusto and ADP on monthly price, and nobody's asking who runs the payroll when a quarter closes wrong.

  • Your marketing. Referrals built the practice. Referrals have gone quiet, and there's no second channel behind them.

  • Your website. It's been up since 2016, it crawls on a phone, and no client has ever mentioned it.

Where I'm the wrong call

  • Your ledger. You want QuickBooks or Xero administered, cleaned up, and supported day to day. I connect to them and hand them clean data. Operating them is your team's job.

  • Your tax and payroll stack. Drake, Lacerte, UltraTax, and your Gusto accounts need somebody inside them at deadline. That's your staff or your vendor, and it's not me.

  • Your license work. Tax positions, filings, audit, anything carrying a CPA signature. I don't touch professional judgment and I won't build software that pretends to.

  • Your budget. Price is the deciding factor. Hire on fit, because on cost alone somebody will always undercut me.

  • Your timeline. It has to launch before the extension deadline and nobody at the firm can spare an hour until May.

Questions from CPAs and bookkeepers.

What does this cost for a small firm?
It depends what you're asking for. A fast, credible site with real service pages and local SEO sits at one number. Add AI handling intake and document chasing, automated onboarding, and a client portal you own rather than rent, and it's another. You'll have the full scope priced in writing before you commit to anything, so there's no discovery invoice waiting at the end.
What can AI do inside an accounting firm?
The administrative wrapper around the work, which is where a surprising share of your hours already go. Chasing missing documents until they arrive. Onboarding a new client through the whole checklist. Answering the pricing question that lands at nine at night. Drafting categorizations that a person reviews and approves. What it doesn't do is decide anything. No filings, no tax positions, no judgment calls. That line is designed into the build, not left to the model to respect on its own.
Do you work with QuickBooks, Xero, or Drake?
I work around them. Your ledger and tax software stay exactly where they are, and I connect the website, intake, and automation so information arrives there clean instead of being retyped by staff. Administering those platforms isn't something I take on. Better said here than discovered on a fourth call.
Will AI ever touch a client's return?
No. Anything requiring a CPA license stays with a licensed human, and that isn't a policy I'll bend for a nice-looking demo. AI in your practice handles intake, chasing, scheduling, follow up, and first drafts a person reviews and owns. If a vendor tells you their model can take a tax position, they're selling you liability with a subscription attached.
What works for CPA marketing?
Specificity, mostly. Most accounting firm sites read identically: decades of experience, personalized attention, a wall of credentials. The practices that pull real search traffic write about the situations they handle, the industries they know cold, and what a client can expect month to month. Pair that with a maintained Google Business Profile and reviews you ask for, and you've covered most of what accountant marketing means at local scale. It's slower than buying clicks and it keeps paying.
How do we compete with Gusto and ADP?
Not on monthly price, which is a race built for you to lose. Your advantage is that you do the work. They hand a small business a platform and assume somebody there will set it up correctly, which is a generous assumption. You set it up, run it, and answer when something breaks at quarter end. Say that plainly, with real service levels and response times, instead of another line about being personal.
Who do you work best with?
Small CPA practices, bookkeepers, and payroll providers who win on service and keep getting compared on price. Firms where busy season is half document chasing. Owners who want local businesses finding them instead of waiting on referrals that have thinned out. I'm the wrong call if you need QuickBooks or Xero administered, somebody inside Drake, Lacerte, UltraTax, or your Gusto accounts at deadline, or anything requiring a CPA license. I build around that work and feed it clean inputs. The professional judgment stays yours.

Brands and businesses I've built for

Amplify
Barilla
Bento Group
Ciro and Sons
Dr. Nicci Santana
EdgeWater Boats
FMLA Now
FRD STL
IMC Construction
Jeremiah's Italian Ice
Owens Corning
Power Play
Recover
Restored
Shawna LMHC
Tropicality
VertPac

Work in a neighboring field? I also help insurance and financial advisory firms and law firms, and the problems overlap more than you would think.

Let's get those hours back.

Tell me where the time goes in your practice, and I'll tell you honestly which parts are worth automating and which are not.

An honest conversation about your goals, and a straight answer either way.

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